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Training

‘Ask Frenchy’ Competition Now Accepting Submissions

Five F&I professionals will attend Industry Summit as a guest of IAS and veteran trainer Eric ‘Frenchy’ Mélon, who will select finalists for the third annual objection-handling competition and F&I training session.

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Report: Chasing Price Hurts Gross, F&I, Service

A new report makes the case for chasing value over price, a strategy that auto dealerships nationwide are adopting to generate higher front-end & back-end grosses while earning lifelong service customers.

‘Ask Frenchy’ Returns to Industry Summit, Seeks Competitors

Five F&I professionals will attend Industry Summit as a guest of IAS and veteran trainer Eric ‘Frenchy’ Mélon, who will select finalists for the third annual objection-handling competition and F&I training session.

Protective Introduces Online Dealer Training Platform

Protective Asset Protection’s Dealer Training Institute was designed to help F&I personnel better understand product offerings to maximize sales, profits, and CSI.

VinSolutions User Summit Set for October

VinWorx 2019 will be held Oct. 7–9 in Fort Worth, bringing VinSolutions users together with performance managers and other industry experts.

5 Profit-Draining Dealership Accounting Practices

If your bottom line is falling short of your expectations, bad money management could be to blame. Operations expert offers five common bad practices you can end today.

Ally: Soaring Costs Make Case for Service Contracts

An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair costs to nearly $2,000.

Wheeler to Lead Attendees as Industry Summit Emcee

Ritch Wheeler, vice president of training at American Financial & Automotive Services, will serve as master of ceremonies at Industry Summit in November.

Will I Ever Be a GM?

Are you ready to make the leap to the general manager’s chair? Auto retail veteran shares a five-step process you can use to maximize your potential and improve your chances.

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How to Train New Hires for Instant Success

Are you hiring new sales staff? Ask yourself three key questions before you throw your latest recruit to the wolves.

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