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dealer ops

KAR Auction Services Is Now KAR Global

Executives said a wave of acquisitions and new offerings prompted the name change, saying dealers and other automotive industry users are increasingly demanding ‘global’ solutions.

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Is Your Store Suffering From Cultural Lag?

Dealers must find a new unique selling proposition in a market driven by highly informed car buyers who already know your price and are more likely to be swayed by value.

DealerSocket Adds People Power to RevenueRadar

DealerSocket’s predictive marketing tool is now backed by a team of Strategic Growth Managers offering personal support to help auto dealers engage more customers.

Mystery Surrounds Seattle Dealership Closures

Five motorcycle dealerships owned by Microsoft executive Howard Crow were suddenly shuttered last week. Managers and staff have returned, without pay, to open the doors and deliver or return bikes to bewildered customers.

Inovatec Selects Carfax Canada VIN Tool

Inovatec Systems has integrated Carfax Canada’s VIN Scan with its cloud-based auto finance platform, promising a more efficient and accurate decisioning process.

Escalade Leads September Lease Price Hikes

Wantalease.com reports average monthly lease payments for the Cadillac Escalade shot up nearly 40% in September, leading a pack of models that increased in price in the lull between incentive seasons.

PassTime Launches ‘Revolutionary’ Wireless GPS Device

PassTime announced the launch of Encore, a new dealer-facing vehicle asset management tool packaged in a completely self-powered, slim design.

Calif. AG Sues Blanco for Bank Fraud, False Advertising

The office of California Attorney General Xavier Becerra has charged the 10-rooftop Paul Blanco’s Good Car Co. with credit application fraud, payment packing, and false and deceptive advertising.

Study: Dealers and Car Buyers Want New Tech, Dealership Staff Resistant

A Cox Automotive report finds high demand for automation and AI technology among dealers and their customers. But dealers cited cost and their staffs’ inability or unwillingness to adopt new tools and update processes as major obstacles.

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3 Digital Retailing Myths Debunked

Concerns over costs, the customer experience, and intangible benefits have prevented many dealers from competing in the digital sales and F&I arena. Separate fact from fiction with this three-minute read.

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